Privacy Policy

1. Introduction

Verbal Innovations, LLC (“Verbal Innovations,” “We,” “Us,” or “Our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our cloud-based software and related services (the “Product”).

2. Information We Collect

Account Information: Name, email address, and login credentials.
Usage Data: Information about how you interact with the Product, including log data, device information, and browser type.
Support Communications: Messages and inquiries you send to us.
Payment Information: If applicable, billing details processed securely by third-party providers.

3. How We Use Information

We use your information to:

Provide, operate, and maintain the Product.
Improve and personalize your experience.
Communicate with you, including support responses and service updates.
Process transactions and send invoices or payment confirmations.
Comply with legal and regulatory obligations.

4. Sharing of Information

We do not sell your personal information. We may share your data only in the following limited situations:

Service providers and vendors that support our operations (such as hosting, analytics, and payment processing).
Authorities, if required by law, legal process, or to protect our rights and the safety of others.
Business transfers, such as in connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
Affiliates or subsidiaries of Verbal Innovations, LLC, where access to data is necessary for the purposes described in this Policy.
With your consent, such as when you request or authorize us to share information with a third party.
We may also use or share aggregated and de-identified data (for example, summary data from students’ instructional activity) for research, analytics, or product improvement. This data does not contain any personal identifiers and cannot be used to identify individual users.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only as long as necessary to provide the Product, comply with legal obligations, or resolve disputes.

7. Your Rights

You may have the right to:

Access, update, or delete your personal information.
Request a copy of the information we hold about you.
Opt out of marketing communications.

To exercise these rights, please contact us at: info@vitlapp.com

8. Children’s Privacy

Our Product is designed for use by instructors, educators, and therapists, not directly by children. In some cases, an instructor may enter limited personal information about a student (such as a first name or responses to instructional prompts, including intraverbal trials like “What is your name?”) for educational purposes.

This information is entered and controlled by the instructor and is used solely to facilitate instruction and track progress. Verbal Innovations does not knowingly allow children under 13 to create accounts or directly submit personal data. If we discover that personal information has been improperly collected from a child outside of this context, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Verbal Innovations, LLC
Email: info@vitlapp.com